Export Transaction Log Files

How to export transaction Logs?

You can export transaction logs from the BackOffice panel for a certain period. This will allow you to generate a CSV(comma-separated values) file containing all the transaction details for your specified time frame.

Step 1:

To export transaction log data, you need to click on the "Export files" button.

Export Files

Step 2:

This will give you a pop-up window asking for the time period. You need to input the 'From date' (start) and 'To date' (end). Click on the calendar icon next to the date to select a date.

Select the date

Step 3:

After choosing the start and end date click on "Download file".

This will generate a downloadable CSV(comma-separated values) file containing all the transaction logs for your country. The file should start downloading automatically. Thus you have downloaded the data as a CSV file.

How to open the downloaded CSV Transaction Logs file?

The exported data can be opened easily by importing the file to any application that supports .csv files. Some of the applications are Microsoft Excel, Google Sheets, etc.

Downloaded file contents

Contents of the CSV file

The CSV files will have information such as:

• Timestamp: The exact date and time when the transaction was made.

• Transaction ID: A unique transaction ID against each transaction that has been made.

• Status: The status of the transaction. For example - Voided, Settled, Initiated.

• Amount: The total amount of the transaction.

• Currency: The currency used for transactions. For example - PHP, TH

• Action: The API operation.

• Fund Source: The source that a wallet user uses for payment. It could be a card or wallet.

• Financing Type: The value in this field indicates if the transaction was made using a wallet or if it is a card, then if it is a credit, debit or prepaid card.

• UID: Unique identifier related to the action.

• Local Server ID: The unique ID of the particular local server where the transaction was done.

• Payment Profile ID: Payment can be done through multiple channels. For example - card, wallet, prompt pay, etc. Each channel has its profile configuration.